Polaris Group, through its Indonesian pre-loved luxury goods business, is improving customer access in Makassar with the relocation of ALLU Graha Pena to a more central and convenient location.
The relocated store welcomes customers from Tuesday, 1 September 2026.
This relocation is not a first-time opening in Makassar. ALLU has already been serving customers in the city, and the move reflects the Group’s focus on creating a better store environment for customers who wish to sell selected pre-loved luxury goods.
Located at Graha Pena, Kota Makassar, the relocated store offers easier access for customers visiting from key areas of the city. The new setup also provides more private dealing rooms to support a more comfortable and discreet consultation experience.
A More Accessible Location for Customers
The move to Graha Pena supports a smoother customer journey by placing ALLU in a central location that is easier to reach.
For customers, this means a more convenient visit, better privacy during consultation, and improved appointment handling during busy periods.
The relocated store is designed to support customers who wish to sell selected pre-loved luxury goods, including watches, designer handbags, jewelry, and other eligible premium items, in a professional and discreet environment.
A More Private Consultation Experience
One of the key improvements at the relocated ALLU Graha Pena store is the addition of more private dealing rooms.
This allows the team to serve customers with greater comfort and confidentiality, especially when handling personal discussions around item condition, valuation, and selling decisions.
The improved layout also gives the store more flexibility to manage appointments and walk-in inquiries while maintaining the personal service expected from ALLU.
Continuing the Group’s Presence in Makassar
Through ALLU Graha Pena, Polaris Group continues to serve customers in Makassar’s pre-loved luxury goods market with a focus on accessibility, privacy, and service quality.
Customers can receive professional support from trained specialists, with items reviewed based on relevant factors such as brand, model, condition, demand, and current resale market conditions.
The relocation supports the Group’s wider effort to provide trusted luxury purchasing services across Indonesia through a more customer-focused store network.
Giving Luxury Goods a New Lifecycle
ALLU helps customers return selected pre-loved luxury goods to circulation by connecting items they no longer use with new owners.
This gives valuable products the opportunity to begin a new lifecycle while supporting a more thoughtful approach to luxury consumption.
With its relocated store at Graha Pena, ALLU Makassar is better positioned to provide customers with a more accessible, private, and comfortable selling experience.
Store Information
Store Name:
ALLU Graha Pena Makassar
Relocated Store Opening:
Tuesday, 1 September 2026
Location:
Graha Pena, Kota Makassar
Key Improvements:
More accessible central location
More private dealing rooms for improved privacy and consultation flow
Eligible Items:
Selected pre-loved luxury goods, including watches, designer handbags, jewelry, and other eligible premium items
